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Senior Product Leader - Customer Experience Service Transformation (Product Lead/Product Director/Head of Product/CPO level) Public Sector | Contract | Attractive Market rate We're looking for a senior product leader to drive customer experience transformation across public facing services in a complex public sector environment. This is a portfolio level role, leading end to end customer service products and services, setting vision and strategy, and shifting organisations towards outcomes based, product led delivery. We want someone who can disrupt the status quo, challenge established ways... more ->
We are seeking a Customer Experience Data Analyst with strong SQL and Google BigQuery capability to join a customer-focused analytics function on an initial 12-month fixed term contract within a regulated financial services environment. This role is suited to a technically strong analyst who enjoys deep-dive analysis, working with complex and sometimes ambiguously structured data, and using insight to directly influence customer experience, service performance, and operational decision-making. You will operate with a high degree of autonomy, taking ownership of data interrogation and insight... more ->