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Help Desk Analyst 3 Month rolling contract Inside IR35 The role of the Helpdesk/End User Technology Analyst comprises of two distinct underpinning business requirements geared around ensuring "First Point of Contact" and "First Contact Resolution" for our customers. The role exists to restore end user technology issues or request completions ASAP (either remotely or at desk side); To provide efficient and effective customer services through the recording and managing telephone and email queries, incidents, or service requests. Aligning to ITIL methodology, providing an efficient and customer... more ->
Helpdesk Analyst - Ellesmere Port - £25-£27k ? The Helpdesk Analyst role sits within a professional services environment, providing first-line support for internal and external users of bespoke systems and client-facing portals. Success is measured by resolving issues within SLA targets, maintaining strong customer satisfaction, and increasing first contact resolution. The role also supports continuous improvement by identifying recurring issues and contributing to knowledge base updates and service enhancements. The role requires understanding how to log, track, and escalate incidents using... more ->
Do you crave a dynamic role where you can work both from the cosy confines of your home and our vibrant Head Office? We're on the hunt for remarkable individuals to join our rapidly expanding team. What you'll be doing As a member of our accomplished team of Analysts, you'll serve as the first point of contact for our Help Desk users. You'll answer incoming calls and emails, offering technical support and assistance to our esteemed clients. Troubleshooting issues through diagnostic tests and remote access will be your forte, aiming for a first-time resolution whenever possible. Deliver... more ->
The IT Helpdesk Support Specialist is responsible for providing technical assistance and support to end-users within the organization. They will diagnose and resolve software and hardware issues, set up and configure computer systems, and offer guidance on IT-related problems. The IT Helpdesk Support Specialist will be the first point of contact for IT-related inquiries and will ensure a high level of customer service and problem resolution for all IT-related requests. Responsibilities: Helpdesk Support: Receive and respond to IT-related inquiries from end-users through various communication... more ->
Service Desk Analyst (x2) Newcastle upon Tyne (Hybrid Working) Excellent Career Development Hands-on Project Exposure We're looking for two Service Desk Analysts to join a friendly, forward-thinking IT team based at our Head Office on Newcastle Business Park. This isn't your typical "ticket-only" support role - while you'll play a key part in day-to-day service desk operations, you'll also gain valuable exposure to a wide range of IT projects and initiatives across the business. If you're someone who wants to move beyond routine 1st line work and get involved in real, hands-on technical... more ->
IT Service Desk Analyst, First Line Support Engineer, Windows 10/11- local to the Salisbury area, is required for our services client. Paying £30K-35K per year (dependent upon experience) with excellent benefits and the opportunity to become certified in ITIL v.4 and Comptia as well as SC Security Cleared. Based near to Salisbury, Wiltshire, South West - commutable from Trowbridge, Bath, Shaftesbury, Devizes, you will join a small, friendly team of IT Support Analysts. To work on site 5 days a week initially, reducing to 4 days a week once probationary period is complete. This role is a... more ->
2nd Line Support Analyst - Inside IR35 Location: High Wycombe | Hybrid | Enhanced DBS Required Mon-Fri, Shifts between 08:00 and 18:00 - 7.5 hours a day Hybrid working - Office (3 days)/home (2 days) We are seeking an experienced and customer-focused 2nd Line Support Analyst to join our growing IT support team. Reporting to the Helpdesk Team Leader, you will provide high-quality technical support to a diverse client base, resolving and progressing IT issues while delivering excellent customer service. Key Responsibilities Manage and resolve 2nd line support tickets within agreed SLAs. Provide... more ->
An automotive component manufacturer with sites across Europe requires an IT Service Desk Analyst to act as the first point of contact for all IT users within the automotive manufacturing organisation. The ideal candidate will have proven IT system knowledge. Commutable from: St Helens, Warrington, Halewood, Liverpool, Prescot, Knowsley, Widnes Salary: £28,000 - £33,000 p.a. Suitable for: IT Support Analyst, Service Desk Technician, Help Desk Analyst, IT Help Desk Technician, Desktop Support Analyst, Technical Support Analyst, IT Support Technician, First Line Support Analyst (1st Line... more ->
Helpdesk Coordinator Location: North Bristol (Hybrid) Hours: 08:30am - 5:00pm with a 45-minute lunch Pay rate: £13 per hour Contract: Temporary ongoing (minimum 6-month commitment) We are seeking a proactive and solutions-focused Helpdesk Coordinator to support order processing and customer enquiries, particularly relating to PPE products. This role requires strong communication skills, attention to detail, and the ability to work across multiple systems in a fast-paced, multi-site environment. Key Responsibilities: Process customer orders accurately and in line with procedures Manage inbound... more ->
Helpdesk Coordinator About the Company Join a fast growing, well established contractor specialising in drainage, plumbing, and property maintenance across the UK. The business is known for doing things properly - reliable service, strong teamwork, and a commitment to supporting both clients and engineers. You'll be part of a close-knit operations team where your work directly keeps engineers moving, clients informed, and the whole operation running smoothly. About the Role This is a hands-on coordination role at the heart of a busy engineering and maintenance environment. You'll be... more ->
Helpdesk Coordinator About the Company Join a fast-growing, well-established contractor specialising in drainage, plumbing, and property maintenance across the UK. The business is known for doing things properly reliable service, strong teamwork, and a commitment to supporting both clients and engineers click apply for full job details more ->
Knowledge Analyst A fantastic opportunity has arisen for a Knowledge Analyst to join a London based law firm on a permanent basis. Knowledge Analyst Key Responsibilities:. Assisting with creation of Intranet pages and team sites on our enterprise collaboration/content management portals.. Liaising directly with Partners, Knowledge Lawyers and staff providing regular updates on central Knowledge & Data team activities and projects.. Working closely with the Intranet's content editors on a day-to-day basis to ensure they are posting, editing and tagging correctly so it is optimised for search... more ->
SOC Analyst Key Responsibilities Monitor and respond to security alerts across multiple platforms Escalate incidents when required Recommend tuning improvements to enhance detection accuracy Produce clear, actionable security reports Stay ahead of emerging threats, vulnerabilities, and attack techniques Required Skills & Experience Strong understanding of networks, operating systems, and core security concepts Awareness of cyber risks and how to mitigate them Experience with tools such as Firewalls, intrusion prevention, and antivirus Relevant academic or industry training (eg, CompTIA, ISC2,... more ->
Business Analyst (Idox Acolaid/Idox Uniform) Salary: £58,899 per annum Contract: Fixed-Term Contract - initial 12 months Location: Hybrid - 3 days per week in London, with remote working About the Role We are seeking an experienced Business Analyst (Idox Acolaid/Idox Uniform) to play a pivotal role in a major cloud migration programme, supporting the transition from a Legacy case management system to a modern SaaS cloud platform. This is an exciting opportunity to shape a critical transformation project within a local government setting. You will be Embedded in the programme team and work... more ->
API Analyst | Microservices | APIs | Hybrid £550-£570 per day (Inside IR35) We're working with a client who is looking for an experienced API Analyst/System Analyst to support a re-architecture programme within a microservices environment. This role requires strong commercial experience operating within technical delivery teams and driving requirements through to implementation. The Role Own technical requirements and user stories end-to-end, from inception to delivery Lead API discovery and analysis (Postman, RapidAPI or similar tools) Define and document technical and non-functional... more ->
Business Analyst | Contract | London (Hybrid) 6 months | Up to £300/day Outside IR35 | Immediate Start We've partnered with reputable consultancy, working on a new digital banking proposition which is being built from the ground up. This is your chance to be part of it from day one. We're looking for a mid/senior Business Analyst to embed directly within the programme, working bank-side as the proposition takes shape. This is an early-stage, fast-moving environment where your work will have real visibility and genuine impact after hitting the ground running. What You'll Be Doing Reviewing and... more ->
PMO Analyst | Hybrid - Exeter | £350 - £300 per day | 6 months We're looking for a PMO Analyst on a initial 6 month contract to support a growing portfolio of projects. The role is based in Exeter and will require you to be onsite 2-3 days per week. You'll play a key role in ensuring strong project governance, maintaining portfolio visibility, and supporting delivery teams. Key experience required: Experience as a PMO Analyst or PSO Strong project governance and reporting Portfolio tracking and RAID log management Project support and coordination across multiple workstreams This is a great... more ->
Business Analyst - Cyber Security Programme Worthing, West Sussex | Hybrid (min. 1 day onsite) 6 Month Contract | Inside IR35 Join a major Cyber Security Programme within a leading UK utility organisation My client, a leading utility company, is looking for a Business Analyst with strong Cyber Security experience to play a key role in shaping critical security initiatives. You'll be working on high impact projects including Certificate Lifecycle Management and Anti-Phishing solutions , leading discovery, requirements definition, and process mapping to support the selection and implementation... more ->
Business Analyst (Dynamics 365) - Contract We are currently hiring a Business Analyst to support a large-scale business transformation and systems rollout programme for a global organisation. This is a hands-on contract role focused on bridging the gap between business, operations, and technology teams during the implementation of a new ERP (Dynamics 365) and WMS system across the business operations. The Role You will play a key role in supporting a major transformation programme, helping to stabilise and optimise new systems while ensuring business processes are clearly defined, tested, and... more ->
PMO Analyst Remote working with occational travel to sites across the UK We are currently recruiting for a detail-oriented PMO Analyst to join a dynamic and fast-paced programme environment. This is an excellent opportunity for someone with strong organisational skills and a passion for governance, reporting, and continuous improvement to play a key role in supporting successful project delivery. As a PMO Analyst, you will support the delivery of projects and programmes by ensuring consistent processes, high-quality reporting, and effective stakeholder communication. You will work closely... more ->