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Helpdesk Analyst London - 5 days a week 30,000 - 38,000 + Benefits Our client is a market-leading organisation looking for a Helpdesk Analyst to join their London office. You'll deliver day to day first line IT support, manage service desk tickets, support user onboarding and device setup, and provide hands on support for AV, meeting room and video conferencing technology, including events. You'll need previous experience in IT support and AV environments, familiarity with Microsoft 365 and excellent communication and organisational skills. You must be comfortable working independently and... more ->
Helpdesk Analyst Manchester - 5 days a week 26,000 - 28,000 + Benefits Our client is a market-leading organisation looking for a Helpdesk Analyst to join their Manchester office. This is an excellent opportunity for a recent graduate or someone early on in their career to gain hands on experience providing technical support across hardware, software and workplace technology. You'll support users with IT issues, help manage service desk tickets, assist with device setup and onboarding, and provide hands-on support with meeting room and AV technology for internal events. Full training and... more ->
1st Line Support Helpdesk Analyst Paddock Wood 25k - 30k DOE Do you have experience of working in a MSP? Are you looking to advance your career in IT? Maybe you have some 1st line Support experience and are looking to progress your career with a leading MSP? Looking for a company to invest in your Training? Ideally we are looking or candidates from a Managed Services Background but will consider other candidates who have a customer focused attitude. As part of the dedicated Services Desk, the 1st Line Support Helpdesk Analyst will work closely with the team supporting and helping clients... more ->
Support Analyst, Service Desk, 1st line, COR7422 As part of continuing business growth, an IT Support Analyst/Service Desk Analyst is required to join one of the region's most successful accountancy firms. The successful Support Analyst/Service Desk Analyst will be the first line of support on a busy helpdesk, dealing with IT issues click apply for full job details more ->
Technical Support Analyst (3rd Line) Location: Norfolk Job Type: Full-time (includes on-call/shift work) The Role Provide second and third-line technical support, managing capacity and proactively monitoring the organization's IT infrastructure. You will supervise other analysts and act as a technical lead for complex system investigations and upgrades. Essential Skills & Qualifications Certification: MCP or MCSE (Windows 2003-2012). Education: Relevant Degree, HND, or HNC in a technical discipline. Server Infrastructure: Expert support for Windows Server (2003-2012) and OS builds for Windows... more ->
IT Service Desk Analyst | IT Helpdesk Support Analyst | 1st Line Support Analyst Summer-Browning Associates is currently supporting our client in Central Government, who is seeking a Service Desk Analyst for an initial 6-month assignment with an option to extend Location: East Kilbride, Scotland - 100% onsite The ideal candidate will hold or be eligible for SC clearance and have a proven background in Service Desk operations, with the following skills and experience: Experience in 1st Line Support within the Service Desk, with a solid understanding of Incident and Request Fulfilment... more ->
IT Support Analyst (1st/2nd Line) Liverpool (4 days on site) £175 per day (Inside IR35) An experienced IT Support Analyst is required to deliver 1st and 2nd line support to over 500 users across multiple sites. You'll provide remote and face-to-face support, manage tickets, and assist with server and network infrastructure. Responsibilities: Resolve IT issues via helpdesk, phone, and onsite visits. Support Windows 11, Windows Server 2019/2022, Active Directory, DNS, DHCP. Maintain VMware/Hyper-V environments and backups. Troubleshoot network and PC hardware/software. Support key anti-virus... more ->
Application Support Analyst Location: Cheltenham (Hybrid working) Salary: 40,000- 45,000 per annum (DOE) Overview We are looking for a highly skilled Software Analyst to join our Business Systems Team at our Head Office in Cheltenham. In this role, you will provide advanced support across the organisation's core business applications, including ERP, CRM, E-commerce, and Back-Office systems. This is a role that combines deep technical troubleshooting, strong business process understanding, and a passion for system optimisation. You will ensure seamless data flow between applications, deliver... more ->
Product Support Analyst Location: Chelmsford, Essex (Hybrid 1 day per week onsite, remainder remote) About the Role This is an exciting opportunity to launch your career in technology with a dynamic and growing team. As a Product Support Analyst, you ll be working on cutting edge technology platforms within the London Market Insurance sector, developing a strong foundation for a successful IT career. This role is a mix between technical and customer service supporting an Insurance Claims platform. Excellent communication skills are essential, as you ll be liaising directly with clients to... more ->
Main Duties Comply with company security policy to ensure data is protected from unauthorised access as per compliance rules. Creation of both internal and external reports requiring a good working knowledge of MS Excel Build and carry out daily tasks to support our processes and contribute to process improvement and documentation. Processing and submission systems Responsibility for knowing the transaction and file processing procedures. Ensure all transactions and files are fully accounted for daily and maintain full and accurate records of processing and submission details. Change &... more ->
Devonshire Hayes has partnered with a fantastic company to help them secure an IT Service Desk Analyst. Job spec: Being the first point of contact for all IT-related support for the firm company, ensuring that each support call (telephone, e-mail or in person) is dealt with promptly, efficiently, competently, and professionally. This includes providing out-of-hours support (at weekends and until midnight Mondays to Fridays) on a rotational basis as part of the IT 24/7 follow-the-Sun support offering. Excellent troubleshooting skills, with demonstrable general knowledge of hardware, such as... more ->
Helpdesk Technician Salary range: 30-40k (DOE) We are working with an established very employee focused client, who are looking to invest in the future of their IT team. It is a big step for them as they are looking for their future IT Manager - all going well, this would happen in the next 12 months. We are looking for someone who has not only IT experience at 1st/2nd line, but also the want to progress into a manager role, learn from an extremely experienced Head of IT, be invested in and grow personally and professionally. What you need: Experience in an IT support role or relevant... more ->
Role Overview and Purpose The 2nd Line IT Support Analyst is responsible for delivering high-quality second-line technical support to Voyage Care staff across the organisation. The post holder will respond promptly to support requests, providing regular updates to users to keep them informed of ticket progress. The successful candidate will contribute as a key member of the team, attending the office two to three times per week as required. This role is responsible for managing ticket escalations from the 1st Line Support team, providing assistance with hardware, software, and infrastructure... more ->
IT User Support Specialist/IT Support Analyst A fantastic opportunity has arisen for a IT User Support Specialist/IT Support Analyst to join our London based law firm on a permanent basis. IT User Support Specialist/IT Support Analyst Responsibilities and Duties:. Provide assistance by liaising with clients via email, telephone or in person as part of the London IT Service;. Ensure that all support requests are dealt with promptly and escalate unresolved issues to the London IT Manager or teams in London and New York;. Log all calls using Helpdesk Software (iSupport);. Escalate calls to the... more ->
Job Title: Digital and IT Senior Analyst Location: Ansty Park - 4 days on site and 1 day working from home Duration: 6 months (Contract) Rate: £300 per day via umbrella company Clearance: Candidate needs to be BPSS eligible Overview The Digital and IT Senior Analyst defines, configures, tests, trains and supports business-related information technology requirements and systems. Collaborating with Group and Division subject matter experts and 3rd party IT vendors, they lead directly, or co-lead, single technology or regional IT projects with accountability for completing on time, budget and... more ->
AD, VMWare, Exchange, 2nd Line, O365, Azure, Support 2nd Line Support Analyst/Support Engineer - About the company Do you want to be part of a successful organisation, that delivers products for customers that are based worldwide, supporting a range of software applications and customers? 2nd Line Support Analyst/Support Engineer - About the role: The Support Engineer/Analyst role will be office based in their Holywell, Flintshire office, working with the helpdesk team and wider technical teams to provide effective solutions to escalated technical issues, and provide a high level of technical... more ->
1st Line IT Help Desk Support Engineer Barnsley Contact Personnel for the salary info Hours of work : Early Shift: 7:00 am until 3:30 pm Monday to Thursday, 7:00 am until 2:30 pm on Friday Mid Shift : 8:30 am to 5:00 pm Monday to Thursday, 4:00 pm finish on Friday Late shift: 9:30 am to 6:00 pm, 5:00 pm finish on Friday Overview of 1st Line IT Help Desk Support Engineer: The role entails the logging and diagnosis of IT related issues from internal staff which can either be resolved or escalated to the appropriate team, these will be received in ticket format or direct calls. This role would... more ->
Analyst - Valuations Modelling Location : Surrey (Hybrid/Office-based 3 dyas per week) Salary : £35-40,000 + benefits Job Type : Permanent, Full-time A well-established professional services organisation is seeking an Analyst to join a specialist analytical team at its head office. This is an excellent opportunity for a numerically strong graduate or early-career analyst who enjoys working at the intersection of data, modelling and process improvement. The Role Reporting to a senior manager, the successful candidate will support the development, maintenance and enhancement of valuation models... more ->
We have an excellent opportunity for a Helpdesk professional to work for our 1st class IT client based North of Peterborough, the helpdesk person will be joining a company that really looks after its staff and you will be part of a fun professional and friendly team. A driving license and own transport is required Hours: 9am to 5pm, Monday to Friday at inclusive with one hour for lunch. (35 hour working week). Some out of hours on call and weekend work is part of this roll, possibly 1 in 7-10 weekends with week days off 25 working days holiday, plus statutory Life Assurance Scheme - 4 x... more ->
The opportunity: An exciting time to join a global manufacturing and engineering firm with multiple sites UK wide/globally. The role will offer longevity and a long term career with the chance to work on big infra projects. It is a great opportunity for a senior tech/fairly recent IT Leader to step up and join a Global firm and all the opportunity that will bring. Alternatively you could be an established leader looking for a long term home. Description of the company: The IT Department is a global department with technicians and support based at most sites. The work is shared and IT deal... more ->