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Accountabilities: Responsible for 1st line support for the IT infrastructure and end-user, including but not limited to - New Starter IT setup and training - Active Directory - Basic networking - Windows Servers - Basic Microsoft 365 administrator - Administration and documentation Ensure continuous delivery of IT services through oversight of service level agreements with business users, MSP and monitoring of IT systems performance. Be prompt and meticulous in reporting, investigating, and updating daily incidents. Assist in project implementation. Able to work independently with minimum... more ->
Key Responsibilities: Develop strong, effective backlogs in an agile environment, gathering requirements and incorporating stakeholder feedback. Communicate complex technical concepts to non-technical stakeholders to define and prioritize features. Balance competing tasks and demands, providing prioritization calls quickly to ensure consistent development flow. Organize and manage time effectively to optimize delivery flow to development teams. Engage and nurture stakeholders, actively listening, negotiating, and managing conflicts. Coordinate integrations and dependencies with other Product... more ->
We are currently seeking an IT Support Specialist to join our dynamic team. Excellent interpersonal, communication, and stakeholder management abilities. Responsibilities: Provide 1st line support for IT infrastructure and end-users, including: New Starter IT setup and training Active Directory management Basic networking support Windows Servers maintenance Basic Microsoft 365 administration Documentation and administrative tasks Ensure uninterrupted delivery of IT services by managing service level agreements with business users and monitoring system performance. Maintain meticulous... more ->
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