Project Engineer - Microsoft Server/Networking - Maidenhead, Berkshire (commutable from Buckinghamshire, Surrey, Hertfordshire, Hampshire, Oxfordshire, West London) - £40,000 - £45,000

• Do you want to be an exceptional Project Engineer/3rd line Support Engineer that works on project implementations & migrations in a dynamic, growing team?
• Do you want an opportunity to further your career inside a well-respected Microsoft Gold partner?
• Do you have a breadth of skills across Microsoft, Cloud, Server, Networking, 365, Azure, IT Infrastructure that you are keen to develop?
• Do you want to work with a business that values collaboration, offers flexibility, and invests in your professional development?

*You must have experience working for an IT Managed Services Provider in the UK, or have a desire to work for one, with a current UK Driving licence.*

Here's a brilliant opportunity to join a highly respected Microsoft Gold partner MSP, delivering managed services projects to their high-value, key clients. This is a visible, technical engineering role where you'll handle client-focused project implementations, migrations and support escalations, and act as a technical mentor within the business.

Key skills:

• Proven experience with Server/Network/IT Infrastructure Upgrades, Migrations
• Broad understanding of Microsoft, Cloud, Networking, 365, Azure
• Configure and manage Windows Server environments and Microsoft 365 tenants.
• Install, maintain, and support network infrastructure, including Firewalls, Switches, and wireless devices.
• Support and administer Active Directory, Group Policies, Hyper-V, and SharePoint Online.
• Comfortable with Scripting to Automate tasks (eg PowerShell)
• Proven 3rd Line support experience in a busy MSP or IT Services environment
• Confidence dealing with major incidents, escalations and tricky support issues
• A clear, confident communicator who enjoys solving problems and helping others
• Happy being office-based with travel to client sites.

Duties and Responsibilities:

• Client-focused project implementations, migrations
• Acting as the final escalation point for complex tickets and service desk issues
• Leading troubleshooting and taking ownership of major incidents and problems - including post-incident analysis
• Working on professional services during project transitions and onboarding
• Helping junior engineers develop - peer reviews, guidance, and knowledge sharing
• Creating and updating internal documentation and best-practice procedures
• Representing the technical team in client conversations and internal reviews

If you're looking for a technically stimulating role in a business that genuinely values training and development - get in touch!

Project Engineer/3rd Line Support - Microsoft + M365 - (Microsoft Cloud Networking Azure) Berkshire - £40,000 - £45,000