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Job Details
Application Support Lead (Permanent)
Location: London Country: UK Rate: £30k - £40k per annum
Role: Application Support Lead
Salary: £30,000 - £40,000
Location: Kent - 3 days p/w on site
We are looking for an enthusiastic App Support Desk Lead to join their team. As a leader in their field, our client prioritises excellence, creativity, and efficiency in all aspects of our work. They are seeking likeminded individuals to drive success through various channels, Service/Support desk being their main priority.
Key Experience Required:
- Personable and has strong leadership qualities.
- A passion for improving IT processes.
- Proficient in JIRA and various Scripting languages (SQL, Perl, C#, VB)
- Has experience working with Legacy systems.
- Experience setting up processes, portals, automations.
- Reporting out of JIRA
- ULM (Lucid, draw IO, visio)
Responsibilities:
- Analyse and improve current IT processes, implementing new ideas to enhance efficiency.
- Oversee development and system support functions.
- Utilize JIRA for project management.
- Troubleshoot and resolve IT issues with a problem-solving approach.
- Build and manage SQL queries.
- Script using Perl, C#, and VB (experience with Legacy systems a plus)
- Report to the Infrastructure & Dev team manager.
Posted Date: 22 May 2024
Reference: JS-ASL3754
Employment Agency: Sanderson Recruitment Plc
Contact: Lewis Tilley