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Job Details
Support Analyst - Citrix - XenDesktop - Intune - London (Contract)
Location: London Country: UK Rate: £300 Per Day - Inside IR35
Support Analyst - Citrix - XenDesktop - Intune - London.
My Financial Services client are looking or a Support Analyst to provide a consistently high level of user support and manage a Laptop Device Refresh. We are looking for someone who had been part of a rollout within Financial Services with Citrix, XenDesktop & Intune experience.
Responsibilities:
- Provide 1st/2nd Line line technical user support for the clients desktop and mobile services
- Ensure that calls follow the required path to the point of resolution in a timely and efficient manner
- Co-ordinate and communicate with other teams and vendors when resolution cannot be performed directly within the Service Desk
- Provide support for any business projects requiring user support or interaction
Experience required:
- Previously worked in an investment management company
- Citrix XenDesktop
- Intune
- Experience in an IT Support analyst role
- Teams SharePoint/OneDrive
- XenApp ITIL/Service Desk best practice
- Excellent user-facing communication skills
Posted Date: 16 May 2024
Reference: JS/TH/CITROLL
Employment Business: Nexere Consulting Limited
Contact: Terry Hart