Skip to content.
Job Summary A Database Administrator (DBA) is responsible for managing and maintaining an organization's databases, and related applications. They ensure the integrity, security, and performance of the databases while also optimizing them for efficient data storage and retrieval. DBAs design and implement database structures, monitor and troubleshoot issues, perform regular backups and recovery, and collaborate with other IT professionals to ensure data availability and accessibility. They also handle user access and permissions, implement data security measures, and stay updated with the... more ->
The Technical Assistance Center Analyst is responsible for being the first point of contact for client-facing and other internal departments seeking technical assistance for Paycom software incidents on assigned products reported by the client. RESPONSIBILITIES Address and resolve low and medium urgency technical tickets and other inquiries about product functionality and best practices from clients and internal stakeholders based on defined service level agreements; Escalate unresolved problems to higher level of support Meet SLAs of ticket response time and resolution time Identify and... more ->