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Job Details
SAP Service Delivery Manager (Permanent)
Location: Zaventem Country: Belgium
RED Global - SAP Service Delivery Manager - Start ASAP
On behalf of our Global Key Partner, RED is currently looking for a SAP Service Delivery Manager to join us.
Role: SAP Service Delivery Manager
Location: Zaventem, Belgium
Start: ASAP
Capacity: 5 Days Per week
On-site: 1-2 Days per week
Language: English, Dutch/French Preferrable
Skills:
- Be responsible of the overall engagement in terms of budget, Customer satisfaction, contractual compliancy, service continuity, team members motivations, respect of qualitative & timely delivery
- Minimum 3-5 years in SAP projects or SAP related service
- Be the Customer Single Point of contact for AMS Services subjects
- Provide consolidated management reporting to the Customer on the services performance.
- Play a key role in add on sales with Sales & Delivery Management team
- The delivery of the AMS services at the appropriate contractual service levels.
- The management of the delivery of the services and other agreed deliverables in all its aspects: specification, estimation, planning, control, acceptance, SLA compliancy for the applications in scope Implementing and controlling all agreed procedures and processes
- Conform to the engagement prioritization, identify & assign resources on service activities
- Drive End-to-End the problem, change, release, capacity, performance management and reporting
If you are available, please share your CV to (see below) for immediate consideration. I would also appreciate if you could share this with your colleagues who could be interested in this role if you are not.
Posted Date: 25 Mar 2024
Reference: JS-PR/116223
Employment Agency: Red - The Global SAP Solutions Provider
Contact: George Onyett