Role- Infrastructure Engineer
Location- Glasgow, UK (3 days onsite every week is mandatory)
Duration- 6 months extendable

Primary Skills: Networking Knowledge and Splunk Reporting and Development.
Secondary Skills: Quantum/Cloud Computing/Linux/VDI
Good to have knowledge: Python knowledge

Roles and Responsibilities
Analyze current state of data sources for efficacy and efficiency, provided insights to optimize ingestion and data parsing/normalization.
Analyze current state/logging for Operating Systems (Windows, Linux, macOS, etc.), Network Devices (Firewall, Routers, etc.), Applications and provide recommendations and/or implement solutions to optimize quality of service.
Design/implement monitoring solutions using.
Develop customized alerts, dashboards and reports to track performance metrics.
Develop and optimized search queries, alerts, reports and dashboards for performance and scalability.
Query Splunk and other data sources in an effort to surface trends indicative of issues with underlying infrastructure or application
Add customer context, analyze data to detect false positives, develop trends and data models
SME in creating, developing and running reports in Splunk
Expert in creating custom dashboards and alerts
Has ability to find, use, and showcase data to drive a business case
Validate log sources and indexed data, search through data to optimize search criteria
Document all actions taken as a part of investigations and working closely with other teams support the problem management process

Position Requirements
Background in Desktop Support or Desktop Engineering
Technical background in Window Operating Systems, macOS, Linux, etc. commonly deployed in enterprise networks
A problem solving mindset, strong logical/critical thinking abilities for analysing events
Ability to influence through teamwork and collaboration
Working understanding of Pandas and SparkStrong written and verbal communication skills & relationship building skills
Relevant experience 2+ years with Splunk and familiar with uberAgent
Evidence of consistently excelling at what you do
Strong problem solving and analytical skills
Extreme attention to detail & time management skills
Ability to work independently and manage multiple priorities
Must be highly motivated and have a positive attitude
Preferred experience in incident and problem management