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*Help desk Analyst required in Manchester* Duration 12 months Location - Manchester (hybrid basis) Shift work including weekends. Inside ir35 - Competitive rates Our client is a Limited mobile virtual network operator in the United Kingdom, Ireland, Slovakia, and the Czech Republic. It is operated by British retailer. Job role Provide first-time fix or perform diagnostics and resolve IT incidents confidently and efficiently. Record, track and document the Service Desk problem-solving ... Key accountabilities.Support the OSD (Operational Service Desk) Squad Lead & Lead Analysts in all aspects... more ->
We are recruiting someone with proven 1st line Support/Helpdesk experience for our Sheffield based client. On offer is an initial 6 month contract role (extension likely) at a daily rate up to £200 per day, the role is hybrid with 3 days per week in the office. What you will be working on: As a member of the 1st line helpdesk team, you will be contributing to the delivery of a high quality, customer focused IT department, below are some of the key tasks: Ensuring that all requests for IT support are logged in the service desk software, and that regular updates are recorded in each open... more ->
IT Helpdesk Support - Active Directory - M365 - Windows - Bristol. My financial Services client are looking for a 1st Line Helpdesk Support Analyst (Telephone Support) to provide support to their 1100 users. The role is primarily focused with fulfilling service requests that are logged, which includes processing Starter, Mover, and Leaver (SML) and all permission, software and hardware requests made by the business. To provide a friendly, supportive helpful and timely service to all customers who contact the Service Centre Continually strive for process improvement and seeking ways to... more ->
100% Remote Systems Analyst Up to £45,000 Public Sector Not-for-profit SQL Database Business Applications Support Configuration SSRS Job Purpose To analyse, design, develop and configure ICT solutions that improve efficiency, reduce costs and enhance user experience, working with Business Analysts, Data/BI Analysts, cross-functional teams and other stakeholders. Key Objectives To lead on translating business and functional requirements into technically feasible solutions that enable organisational improvement and transformation. To lead on solving complex ICT helpdesk tickets, providing... more ->
IT Support Analyst - Citrix - Windows - Azure - Financial Services An IT Support Analyst is required to join an asset management organisation to join an established team that ensures the business' IT services are fully supported. Based in London (hybrid working), this is a permanent role offering between £40,000 - £50,000 + a very good bonus paid every 6 months. You will be responsible for being one of the escalation points of all things technical within the established helpdesk team. The role is heavily hands on, responding to any 1st - 3rd line technical issues across the technology estate.... more ->
1st Line Helpdesk Engineer - Active Directory, O365/Azure etc. 5 DAYS ON SITE 1st Line Helpdesk Engineer - Active Directory, O365/Azure etc. 5 DAYS ON SITE IN MANCHESTER. My Retail client based in Manchester, seeks an eager to learn, intelligent and technically astute 1st Line Helpdesk Engineer. You must have strong communication and interpersonal skills and be happy working 5 days a week onsite for £24K-£25K + Benefits. Key skills are - Active Directory, O365, Hardware/Printer. A successful candidate will be proficient in the use and build of desktop IT equipment. You will have a good... more ->
Service Desk Analyst/Identity Access Management (IAM) Analyst required by a very established financial institution, with a long-standing reputation for excellence and a focus on culture and staff wellbeing. This IAM Analyst role will see you working the IT Access Management function, covering, the administration of the set-up, maintenance and removal of user or account permissions to systems and data, including 3rd parties where this may be applicable. You will be responsible for providing System Access, conducting regular security reviews aligned to audit and CISSP best practice, and ensure... more ->
Infrastructure Support Analyst/Infrastructure Analyst/Infrastructure Engineer Join an experienced support team to provide an outstanding and responsive IT service to local and remote users. This is a varied role with exposure to all areas of the IT environment, including networking, infrastructure, and cloud computing. Infrastructure Support Analyst/Infrastructure Analyst/Infrastructure Engineer Candidates must have excellent interpersonal and communication skills to work closely with the support and development teams as well as customers and stakeholders based in London and the US. Job... more ->
IT Support Analyst - £25,000 + package 5 days on site to start with Heart of the city office Excellent career path and training plan from day 1 I am representing an established insurance company who are looking for a junior IT Support Engineer who will benefit from mentorship and collaboration with experienced infrastructure and systems engineers/managers, as well as their knowledgeable development and underwriting teams. They have lively and friendly working environment fosters a culture of success, providing ample opportunities for career development and making a meaningful impact on our... more ->
Role: Tech Bar Analyst - SC Location : London (100% on site) IR35: Inside Rate: £300/day (Umbrella) MAX Duration: 6 months Security Clearance: SC & UK nationality As part of a an ITIL aligned Service Desk, you will be responsible for delivering high quality, customer focused 1st line support to users across the estate. Main responsibilities of the role include the fulfilment of Service Requests, and the diagnosis, prioritisation and management of a wide variety of Incident types, escalating to 2nd and 3rd line engineering teams where required. The role is customer facing and requires analysts... more ->
Junior IT Support Analyst 4 days onsite Our client, a small financial services organisation have an exciting opportunity for a Junior IT Support Analyst who is looking to enhance their skill set and career by working alongside a talented IT Manager, supporting the wider business needs. This role requires some commercial IT Support/Helpdesk experience but would be the ideal fit for a curious and enthusiastic individual who is eager to learn and pick up new skills within the financial services sector. You will be based in their head office a short walk from Bank station with the ability to work... more ->
IT Service Desk Analyst - Desktop, Starters/Movers/Leavers etc; Bristol, BS16 + 2 WFH days; £30-33k + bonus, 15% pension, 28 days holiday etc. A confident, enthusiastic IT Help Desk or Service Desk Analyst with strong customer service skills, is sought for this dynamic, finance org who, are continually investing in their IT services & using the latest technologies. The IT Service Desk Analyst will be part of a collaborative & supportive team of c20 who, provide 1st & 2nd line support to c1400 colleagues/users from across the business predominantly via remote access with some f2f too. The role... more ->
We are searching for an Application Support Analyst (SAP)/SCM. Providing Application support, taking complex systems and explain to colleagues on how to use. This role has a heavy focus on user support across Applications. This post is 5 days a week on site based in Cardiff. Client Details Our client is based in Cardiff and operates in the Manufacturing and Production industry. With a considerable workforce, they are recognised for their commitment to technological innovation and the production of high-quality products. Description The Application Support Analyst (SAP): Supporting SAP across... more ->
Job Description Sysco are currently recruiting for an EUC Support Analyst to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager. Asa the EUC Support Analyst it is your responsibility to provide both onsite and remote 2nd line technical support of end user technology throughout Sysco GB. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. This role is on site 4 days per week in the Ashford office so you must live local to Ashford. Flexibility will be required for travel... more ->
We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you. Job Title: Service Desk Analyst Location: London (Fully onsite) Duration: 6 months contract Security Clearance: SC Minimum Requirement: Top Essential Experience/Skills: Experience working within a Service Desk or Helpdesk environment Excellent communication and customer service skills The ability to efficiently manage workload and escalate calls when required Broad knowledge and understanding of IT concepts and technologies Desirable Skills ITIL... more ->
Position Overview: Our client uses a proprietary, internally developed knowledgebase system known as 'G- Trac'. Initially designed to enhance team communication, collaboration and reporting, G-Trac aggregates updated information on a variety of modules, including but not limited to CRM, companies, events, Legal agreements, projects, inventory, CMS, training, policies, HSE, risks, and sales orders. Recently, the company has taken a strategic pivot to transform G-Trac into a SaaS (Software as a Service) platform, allowing other companies to utilise this robust system to manage their business... more ->
Analyst Developer - Fixed Income - Contract A leading Buyside firm are looking to expand their Data team, working closely with Front and Middle Office teams to enhance their data management and reporting platforms. You'd be working with Python, SQL and ETL tooling, as well as implementing new technology such as Kubernetes, Azure and infrastructure tooling. Your responsibilities would primarily be around the architecture of the data management platforms, as well as relationship management with the business and translating requirements. They are looking for someone who: Has a very strong... more ->
Analyst Developer with a solid background in Capital Markets required for a six-month rolling contract with the possibility of going perm. This role is office/London City based, Inside IR35 paying between £550 - £750 per day. To be considered for this opportunity you must have: Python programming experience Good Excel and VBA skills Experience in Interest Rate and Foreign Exchange Products including their derivatives: mechanics, models, pricing, P&L Bachelor/higher degree in Mathematics/Physics/Informatics Previous relevant work experience in Capital Markets Experience with Trading systems... more ->
1st Line Service Desk Support Analyst - Nottingham £27,000pa + £5000pa On Call Allowance (On-Call Rota is 1 Week in 8) + Full Benefits Package + Career Development. Nottingham City Centre + Hybrid Working also - 6 Week Rota (3 x Weeks at Home then 3 x Weeks in the Office) This role requires the flexibility to do rotational day shifts between 06:00 and 19:00 This established and well known Legal company ranked No 1 in the UK, are seeking a committed and professional Service Desk Analyst to offers 1st Line Support to their UK wide user base. Reporting to the Service Desk Delivery Manager, you... more ->