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Service Desk Analyst - Remote - 3 month contract - EDBS We are currently seeking a Service Desk Analyst to deliver high-quality first line technical support to users across the organisation. In this role, you will be responsible for analysing, diagnosing, and resolving IT incidents and service requests, ensuring minimal disruption to business operations. EDBS Clearance is essential for this role* Key Responsibilities : Responsible for answering all calls to the service desk within agreed response times Resolution of first- and second-line incidents Provide services to the customer within... more ->
IT Service Desk Analyst - Savings (12-month FTC) Location: Head Office, London Hours: Monday to Friday, 9:00am-5:30pm Working Pattern: On-site Reports to: Service Desk Team Lead Department: IT and Operations - Service Management About the Role We're looking for a proactive and technically capable Service Desk Analyst to join our Clients IT Service Desk team. As the first point of contact for IT support, you'll play a key role in resolving technical issues, managing service requests, and ensuring a smooth experience for users in our London. This is a hands-on where you'll support critical... more ->
IT Service Desk Analyst - 1 Year FTC London - On Site IT Service Desk Analyst Our client, a challenger bank, is seeking an experienced Service Desk Analyst who will be the primary point of contact for technical issues, managing them effectively. You will specifically have experience of dealing with third-party vendors and contracts, along with a good understanding of Microsoft products, strong communication skills and be ITIL qualified. The Job Holder is responsible for first line technical support to our staff and devices this work will include, but not limited to the following areas:... more ->
1st Line Service Desk Analyst - £200/day via Umbrella - 3-month Contract - Dartford (Onsite) - SCC Flex Contract We are looking for a reliable and customer-focused 1st Line Service Desk Analyst to provide front-line IT support within an onsite environment in Dartford. This role is ideal for someone with strong communication skills and a passion for delivering an excellent support experience while resolving technical issues efficiently. Your responsibilities as the 1st Line Service Desk Analyst: Act as the first point of contact for IT incidents and service requests Log, prioritise, and manage... more ->