ServiceNow Platform Lead

25 days' holiday | Private medical | Pension | Bonus | Hybrid working | 12 Month FTC

Join a collaborative professional services firm as ServiceNow Platform Lead, owning the platform life cycle across ITSM and enterprise workflows. Based in Liverpool (Albert Dock - James Street Station) with hybrid working (2 days onsite), you'll lead upgrades, custom development and integrations while partnering closely with the business.

Key responsibilities

• Lead ServiceNow upgrades, incidents & enhancements

• Develop custom apps, workflows & integrations

• Act as platform SME, supporting adoption & training

What's on offer

• Competitive salary + benefits

• Modern ServiceNow environment

• High-impact role with real ownership