Hands-on Pensions SME needed ASAP to join the business change team of a global FS company and lead operational readiness activities supporting pension portal client roll-outs.

What you'll be doing

• Lead and coordinate all business change activities for each rollout - including testing (UAT), training, communications and post-implementation support
• Partner closely with Product, Delivery and Administration teams to configure the portal, resolve issues and ensure smooth transition into BAU
• Act as the key intermediary between business teams and technology, translating issues, managing fixes and providing clear updates
• Build strong relationships with clients, managing expectations through structured, transparent communication
• Support multiple rollouts running in parallel, each at different stages of delivery
• Contribute to change control processes and ensure delivery meets time, cost and quality standards

What you'll bring

• Strong experience in DC and/or DB pensions administration (essential), already operating in a project or change role
• Proven ability to support scheme configuration, understand operational nuances and guide teams through testing and adoption
• Excellent written and verbal communication - client-facing confidence is key
• Strong organisation and time-management skills, with the ability to juggle multiple workstreams
• Comfortable using tools such as Excel and JIRA
• A proactive, people-focused and solutions-driven mindset

You'll join a team already driving change across a major digital transformation. This role is perfect for someone with a senior pensions administration background who enjoys hands-on delivery and working closely with both clients and internal teams.