We're looking for an experienced Project Manager with a strong background in Salesforce Marketing Cloud and Salesforce Data Cloud to lead the delivery of transformative digital and data-driven projects.

You'll work closely with cross-functional teams - including marketing, data, and technology specialists - to ensure our Salesforce ecosystem delivers measurable business outcomes. This is a hands-on leadership role requiring both project delivery excellence and deep understanding of Salesforce's customer engagement and data platforms.

Key Responsibilities

• Lead the planning, execution, and delivery of Salesforce Marketing Cloud and Data Cloud projects from inception to completion.

• Define and manage project scope, timelines, budgets, risks, and resources.

• Collaborate with stakeholders across marketing, data, and IT to translate business objectives into actionable Salesforce solutions.

• Coordinate with technical teams to ensure seamless integration between Marketing Cloud, Data Cloud, and core Salesforce CRM.

• Drive adoption and alignment of best practices in data management, campaign automation, and customer segmentation.

• Manage vendors, partners, and internal teams to deliver high-quality, timely solutions.

• Prepare and deliver project status reports, ensuring transparency and proactive risk management.

• Champion Agile/hybrid delivery methodologies, fostering collaboration and continuous improvement.

• Support change management and user enablement, ensuring successful transition and business value realisation.

Essential Skills and Experience

• Proven experience as a Project Manager delivering Salesforce projects - ideally across Marketing Cloud (Engagement, Personalization, Intelligence) and Data Cloud.

• Strong understanding of Salesforce architecture and ecosystem, particularly in marketing automation, data unification, and customer insights.

• Excellent stakeholder management, communication, and leadership skills - comfortable engaging senior business and technical audiences.

• Experience with data-driven marketing, including audience segmentation, automation journeys, and analytics.

• Strong grasp of data governance, integration, and privacy principles (GDPR, consent management, etc.).

• Demonstrated ability to manage multiple concurrent projects and priorities in a fast-paced environment.

• Hands-on experience with Agile, Scrum, or hybrid project delivery methodologies.

Desirable

• Salesforce certifications such as:

  • Salesforce Certified Marketing Cloud Administrator/Consultant

  • Salesforce Data Cloud Consultant

  • Salesforce Certified Project Manager (or PMP/PRINCE2 equivalent)

• Experience integrating Salesforce Marketing Cloud with CDPs, analytics platforms, or third-party data tools.

• Familiarity with Salesforce DevOps, release management, and quality assurance processes.

• Understanding of customer journey orchestration and marketing performance analytics.

Personal Attributes

• Strategic thinker with a hands-on approach to delivery.

• Collaborative leader who builds trust and drives accountability across teams.

• Analytical and data-driven mindset, comfortable working with technical and business detail.

• Positive, adaptable, and solution-oriented when facing challenges.

• Passionate about innovation, customer engagement, and data-driven marketing.