Senior Business Analyst (Microsoft 365)

Government Property Agency

Salary - £56,500 to £62,554

Contract type: Permanent

Location: Birmingham, Bristol, Cardiff, Leeds, Manchester, Nottingham or Swindon

Job description

Are you ready to play a pivotal role in shaping the future of how we collaborate with our suppliers, partners, clients and customers? We are looking for an experienced and forward-thinking Senior Business Analyst to lead the implementation of Microsoft 365 and the migration from Google Workspace across our organisation. This role will spearhead the implementation of cutting-edge Generative AI and Agentic AI capabilities using Microsoft Copilot and Microsoft Copilot Studio to empower business users with intelligent automation and integrate with other enterprise platforms such as Salesforce, ServiceNow and Dynamics 365. This role will help with implementation of Microsoft Power Platform to design low-code/no-code solutions that streamline workflows and lead on the deployment of Microsoft Purview for data governance, Microsoft Defender for cloud app and endpoint security and Microsoft Sentinel to build a world-class SIEM/SOC. This role will be responsible for gathering business requirements, analysing business processes and collaborating with cross-functional teams to ensure a smooth migration and successful deployment of all Microsoft 365 digital services. This role will involve strategic planning, and ensuring the alignment of the migration with business goals.

If you are passionate about digital transformation, optimising business processes, and delivering innovative solutions using AI that drive tangible business outcomes, we want to hear from you!

While This Role Matters:

This is not just another migration project. This is your opportunity to:

• Lead a Mission-Critical Transformation - Play a key role in how our organisation adopts the tools that will define how we collaborate, innovate and operate for years to come.
• Drive Real Change - Work closely with key decision-makers to shape processes that will have a direct impact on business productivity, employee satisfaction, and our competitive edge in creating a truly digital employee experience.
• Empower the Workforce - Help us empower our teams by ensuring that they have access to the best tools and knowledge to succeed in the new digital workplace.

If you are ready to lead a key digital transformation project and be a part of something big, we'd love to hear from you! This is your chance to lead change, innovate, and make a lasting impact on how our teams collaborate and succeed. Apply now and be the driver behind the transformation!

Key responsibilities

Business Analysis

Requirements and Specifications (Functional & Technical)

• Elicit business, stakeholder and solution (functional/non-functional) requirements and prepare business requirements documents.
• Translate business needs into functional specifications for developers and solution architects, ensuring the technical implementation is aligned with business goals

System and Data Migration Strategy

• Design and drive the overall strategy data and systems for migrating from Google Workspace to Microsoft 365.
• Develop a comprehensive data inventory for migrating data (emails, documents and applications) from Google Workspace to Microsoft 365 ensuring minimal disruption to business operations

Change Impact Analysis

• Perform detailed assessments of the potential impact of the Microsoft 365 implementation on business processes, systems, data and roles.
• Leverage your analytical skills to perform gap analyses and provide data-driven recommendations that enhance productivity and support business objectives.
• Create a list of existing Identity Management/SSO integration with existing systems that will need to re-integrate with Microsoft 365 Entra ID (Active Directory).

Information Governance - Compliance and Data Governance

• Ensure that the migration aligns with all applicable legal, regulatory and compliance standards.
• Work closely with security and legal teams to ensure information is governed effectively, including GDPR and data retention policies

Stakeholder Engagement and Communication

• Identify key stakeholders across the organisation, create engagement plans, and communicate business impacts, project goals and progress effectively.
• Ensure alignment with business needs and foster a positive attitude towards change

User Adoption and Training

• Collaborate with training teams to develop learning programs, tutorials, and workshops that will help users maximise their use of Microsoft 365 tools like SharePoint, OneDrive and Teams.
• Elevate user experience by ensuring that Microsoft 365 delivers an intuitive and seamless user experience by working with technical teams to design solutions that meet user requirements and enhance productivity.

Personal Specification

As a data driven organisation, a data analytics lead is essential to assure as an organisation we can devise approaches and systems to 'make sense' of the large volumes of data present in the organisation

The Senior Data Analyst ensures that the GPA:

• Engages and liaises across GPA to ensure BI requirements are captured and understood
• Has fully documented methods and approaches to create BI productsUpdated
• Has reliable and accurate BI applications deployed as required by the business

Technical skills

Essential criteria:

• 5+ years of hands-on experience in business analysis, particularly in Microsoft 365 implementations, and migrations from Google Workspace.
• Proven track record in leading enterprise-wide digital transformation projects and managing large-scale IT projects
• Ability to see the big picture and create a transformation roadmap that aligns with long-term business goals
• Deep knowledge of Microsoft 365 (Exchange, SharePoint, OneDrive and Teams) and familiarity with Google Workspace (Gmail, Google Drive, Docs)
• Master at building relationships, negotiating priorities, and keeping everyone aligned towards the common goal
• Comfortable working in agile environments and driving iterative improvements.
• Strong interpersonal and communication skills with the ability to influence at all levels.

Essential criteria:

• Bachelor's degree in Business, Information Technology, or related field.
• Certified Business Analysis Professional (CBAP) or equivalent.

Qualifications

Essential criteria:

• Bachelor's degree in business, Information Technology, or related field.
• Certified Business Analysis Professional (CBAP) or equivalent.

Desirable criteria:

• Master's degree preferred
• Microsoft 365 Certified
• PMP or PRINCE2 Certification
• Familiarity with SFIA Framework is a plus

Benefits

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Generous annual leave

How to apply

The application process will be open until the 11th February 2026.

Additional information

Please note in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application.

New entrants are expected to join on the minimum of the pay band.