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We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you. Job Title: Process Manager Location: Vilnius, Lithuania/Krakow, Poland (Hybrid - 2 to 3 days per week onsite) Role: FTE Job Responsibilities: SME is responsible for Process Setup, Implementation and Maintenance of various ITSM processes such as Incident, Change, Problem, Knowledge, Availability, Capacity Management etc. SM Process Lead should own process maturity work on continual basis, collaborate closely with customer's Process Managers and... more ->