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Senior System Engineer

Plano, TX - $128,400 -$192,600 Full Time Posted by: AT&T Posted: Monday, 20 May 2024
 
About the CompanyJoin AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology eXperience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences.

Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won't just imagine the future-you'll create it.About the TeamWe deliver innovative and reliable solutions that create intuitive, easy-to-use experiences for our Contact Center experts and customer teams.

The team provides: Design, Development, Integration, and Support of customer-focused Contact Center CTI solutions.About the JobAs a Senior System Engineer, you'll be responsible for translating business needs, reporting requirements, metrics, statistics into technical solutions and defining solutions to problems through reasoned application of information technology.Responsibilities and Day-to-Day ViewResponsibilities include: Developing and deploying new ETL Jobs by writing Oracle database procedures and functions.

Monitor and analyze ETL jobs and aggregated data. Providing Data Analysis to find the data insights for contact center KPIs. Day To Say support of the existing Contact Center Services Dashboard user community.

Designs, develops, documents, and analyzes overall architecture of systems, including hardware and software. Determines integrated hardware and software architecture solutions that meet performance, usability, scalability, reliability, and security needs.Coordinates design and integration of total system including subsystems.

Researches and recommends technology to improve the current systems. Supports technical initiatives normally as part of a larger project. Works on development of new technologies or maintenance of existing technologies.

Exchanges complex technical information and provides training and guidance to others in work area by breaking down information in a systematic and logical manner. Advanced Oracle PL/SQL Development skill set including writing complex procedures, functions, packages etc. Working experience of creating Oracle DB materialized views, Finetuning the complex queries Advanced Java/Python development Advanced Database ETL concepts (Data Aggregation) Reporting and data insights Contact center reporting will be added bonus UI experience using JavaScript, NodeJS and React/Vue will be huge plus.

Our Senior-System Engineers earn between $128,400-$192,600. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.AT&T is leading the way to the future - for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world.

Together, we've built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready towith us? Apply now!.

Plano, TX, USA
$128,400 -$192,600
AT&T
AJF/707091453
20/05/2024 20:08

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