Overview

Paramark Marketing measurement, forecasting, and experimentation for fast-growing businesses

• Senior Manager of Solutions Engineering
• San Francisco, CA (hybrid, 3 days in person)
• Full-time
• 6+ years of experience

Paramark helps Marketers optimize their spend across any number of channels and programs. There are proven scientific ways to do this, but they are poorly understood and practiced by only a tiny fraction of teams. Companies waste millions on campaigns that don't work, while failing to invest in critical long-term initiatives whose impact is harder to measure. Most are sorely lacking in both measurement and experimentation capability.

We're fixing this by creating a system of record that teams use to understand and forecast the impact of their Marketing, as well as to experiment with new ideas. The opportunity is huge: 300k+ mid-market businesses worldwide, spending $1T on marketing annually, with a large chunk of that going to waste. Our target customer spends between $10M and $100M on Marketing annually.

We founded the company in 2023 and are seeing strong traction. Our customers include brands like Square, Chime, Ramp, Haus Labs, and dozens more. We work 3-5 days a week from our office in San Francisco. We thrive on in-person collaboration, but we also want to strike the right balance and give everyone the flexibility they need. We've raised $8M from investors like Greylock and have several prominent CXO-level advisors and angels from companies like Open AI, Dropbox, Salesforce, PagerDuty, Miro, Webflow, Asana, Otter.ai, and Gong.io.

Learn more

• Purpose, Mission, and Values
• How we work
• About the founders
• Time off policy
• Compensation Philosophy

The Opportunity Your Team

• You'll manage and grow a team of solutions engineers. This team does the hands-on ML for our customers. Its purpose is to delight our customers with quality, timely analysis that helps them find sustainable ways to make money.
• You'll collaborate with our data science, software engineering, and growth advisory teams in this role.
• The team has 5 people now and over the course of this year, you'll hire another 3-5 people.
• You'll report to the CTO, Pete, who is currently leading the team directly.

Your Role

• Setting direction
  • You will become a domain expert in the ML workflows your team performs. You will leverage this expertise in a number of ways, such as constantly up-levelling your team. The technical challenges are some of the biggest in this role.
  • You drive efficiencies in your teams to improve throughput significantly over time. These will take many forms, including building tools, process improvements, and continuous learning and development.
  • You deeply understand the inefficiencies and pain points your team experiences and share them in a clear and concise manner with the product team.
  • You seek out and act upon feedback from the data science and growth advisory teams.
• Results
  • You ensure that your teams produce high-quality and timely analyses for our customers. You will always be tuning your teams to produce better and faster results. You understand that this effort will never be done.
  • You develop your team's self-organizing capabilities and continually improve its processes.
  • You partner with our Data Science team to improve our ML workflows and to train the solutions engineering team members accordingly.
  • You collaborate with our Growth Advisory team to ensure the analyses your team produces meet our customers' expectations.
• Talent
  • You help your team members achieve their career goals while simultaneously hitting your team's goals, without sacrificing one for the other.
  • You don't lose sight of events on the ground with your teams. You deliver helpful feedback in real time.
  • You communicate high expectations to your team members clearly and hold them accountable for the same.
  • You take responsibility for hitting your hiring goals without sacrificing quality or diversity.
• Culture and values
  • You consistently demonstrate strong alignment with our values and influence others to do the same (Purpose, Mission, and Values).

Experience And Skills

• 6+ years of experience in a technical domain, with 2+ years as a manager. You will be the first manager we've hired in the technical team, and it's important that you've already had a chance to learn management. As an early-stage startup, our room for error is small.
• You've worked at a startup with fewer than ~100 people. You'll rely on this experience when navigating the ambiguity in your role. You're skilled at managing ambiguity, and it doesn't prevent you from getting things done.
• High attention to detail. You understand what it takes to produce high quality results in complex situations, and you know how to develop this attribute across your team.
• Fluent in Python and SQL. This is the baseline technical requirement for the individual contributors you will be managing.
• Some experience with methods like machine learning, regression analysis, or A/B testing. We will help you build on this foundation to become an expert in our machine learning workflows.

Interests

• Growing as a manager and as a leader. You understand that this is never done and that you will learn from everyone you meet at Paramark, even our most junior team members.
• Learning marketing, data science, and machine learning. You'll have a lot to learn, and you'll be excited about it.
• Creating happy customers. Your choices will be guided by a passion to make our customers happy.
• Creating a warm and welcoming company culture. Building a great product is only the beginning for us. We're equally passionate about building a company that we still want to work at 10 years from now, and you will play a role in making this happen.

Benefits And Culture

• Many of us have kids, family lives, and health problems to manage. We don't think early stage startup life requires 18 hour days, or even 12 hour days. We're intent on building a different kind of culture, one that is truly sustainable. That means reasonable working hours, taking a break when we need it, and checking in with each other. Our Purpose, Mission, and Values guide us.
• Simple Time off policy: all federal holidays plus 4 weeks of PTO per year. Health comes first, and everyone needs to take time off to recharge and rejuvenate.
• Medical, dental, and vision insurance provided with 100% of employee premiums/50% of family premiums covered.

For inquiries, please reach out to Pete Belknap ( (see below) ) to learn more.