Senior Project Manager - Retail, E-commerce/Digital, Customer Returns- 6 months, 2 days/hybrid, to £600 p/d inside IR35
A Senior IT Project Manager is required to work on an IT Digital Customer returns programme. You will have extensive IT Project Management experience and have managed large, retail, E-commerce/Digital, B2C projects/programmes with strong knowledge of IT retail/EPOS/POS and Agile. Any experience of customer returns advantageous. You will have excellent stakeholder management, communication skills. The role will involve working on the IT Customer returns programme, liaising with the business, stakeholders, assessing where they with their current systems, where they want to be, dealing with the strategy, planning, governance, risks, issues, budgets, liaising with the 3rd parties, internal teams managing the project through the full life cycle to delivery. Must be able to work in a fast paced, dynamic retail environment. The role will require 2 days a week on site.
As a Senior Project Manager you will have the following:
- Senior IT project management experience
- Retail
- E-commerce/Digital/Web
- Customer Returns
- B2C
- Stakeholder management
- 3rd party supplier management
- Project planning
- Governance
- Risks & Issues
- Budgets
- Full project life cycle
- Excellent communication skills
6 months initially with extensions 18 months programme.
Due to the high volume of applications we receive, we may not be able to respond to all applications. Should you not hear from us in 5 working days then your application has not been sent.
Senior Project Manager, Project Manager, E-commerce, Digital, E.commerce, Ecommerce, Customer Loyalty, Customer rewards, IT Customer Loyalty, B2C, Business to Consumer, Programme Manager, Program Manager, Web, Digital, Digital Transformation

6 months initially with extensions 2 year programme
February
to £600 p/d inside IR35
Esther Procter
JSEP/PMRETAIL1
22/01/2026 17:24:44
About 4it Recruitment
4it has driven growth since its foundation in 1998 to be a leading independent supplier of IT professionals for both contract and permanent roles.
We are ideally placed in Leeds to serve both...
We strongly recommend that you should never provide your bank account details to an advertiser during the job application process. Should you receive a request of this nature
please contact support giving the advertiser's name and job reference.